National Copy Cartridge Terms and Conditions, Returns Policy and Quality Guarantee

All customers are solely responsible for all applicable sales taxes, customs brokerage fee or other taxes. Sales tax will be collected on all sales where a valid reseller certificate is not demonstrated.

Products may only be returned in accordance with our return policy.  Every return must follow the procedures listed in our return policy.

Customer must obtain Return Material Authorization (RMA) number prior to returning product.  Products must be returned within 10 days after RMA is issued.

Defective materials may be returned within 1 year of the date of purchase.  All defects will be verified prior to issuing credit.  If the items returned are found to be free of defect, a 20% restocking fee will apply and shipping will be charged.

NCC will not refund shipping fee for any refused packages. Customer will be charged 20% restocking fees for refused packages to cover the cost of return shipping cost and repackaging fee.

NCC will not accept or process any return in case of missing parts, physical damage to product and packaging. All returns must be in resalable condition. Returns are offered for the original purchaser only.  Customer is responsible for cost of shipping, handling and insurance on all non-defective returns.

NCC may, in some rare cases, agree to send out replacement unit(s) to a customer before defective or incorrect products shipped are returned back to us by the Customer. Customer must return the products back to NCC in original packaging within 10 days after replacement products are delivered. If customer fails to do so, Customer's credit card or account will be charged for purchase price of replacement items sent out by NCC.

Pricing and item availability are subject to change without notice and NCC reserves the right to limit quantities.

In the event a product is temporarily out of stock, listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, NCC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. NCC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, NCC shall immediately issue a credit to your credit card account in the amount of the charge.

In no event shall NCC be liable to customer for any incidental or consequential damages. NCC maximum liability shall be limited to the purchase price of the products purchased.

All materials, product names, product images and company logos used are the trademarks of their respective owners.